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Terms & Conditions

CUSTOMER CARE

World Par-Tea is committed to providing high-quality teas, teaware, and accessories to our customers. We strive to ensure a seamless shopping experience and exceptional customer service. Should you have any queries, our dedicated team is readily available to assist you.

Privacy & Safety

PRIVACY & SAFETY

At World Par-Tea, we are committed to protecting and maintaining your privacy. Under Australian law, your rights to privacy are also protected.

We guarantee to not disclose your email address, or other contact information to any other third party company. We collect this information in order to be able to effectively process your order.

We may collect the following information from you:

  • your name and contact details;

  • some personal details;

  • other information that you may supply to us.

We also collect statistical data from all visiting traffic through our website. This data includes information regarding:

  • the number of visitors;

  • the time and duration of your visit;

  • the information requested during your visit;

  • your browser type;

  • your operating system type;

  • advertisements click throughs (i.e. if you clicked on an one of our online advertisements); or

  • the site you came from and exited to
     

All statistical information is used to provide World Par-Tea with general information about our users and to help promote and better our understanding of the way you use and interact with our online services. We also use the information to assist us in providing you with relevant consumer information, notify you of products and special offers that may be of interest to you. The information we collect through www.worldpartea.com.au helps us better understand the products and services most helpful to you.

World Par-Tea does not share, sell or trade with third parties your personal information gathered online, such as email addresses or postal addresses. Personal information collected online will only be disclosed within our company for marketing purposes.

At World Par-Tea we want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, please let us know by sending an email to sales@worldpartea.com.au with ‘Unsubscribe’ in the subject field. Should you ever wish to be removed from an email list with World Par-Tea we will process your request immediately.

WHOLESALE INQUIRIES

For retailers interested in showcasing our exquisite products, World Par-Tea welcomes wholesale inquiries. We provide comprehensive information and support to facilitate mutually beneficial partnerships.

ORDERING INFORMATION

For all on customer service and product enquiries, please contact our friendly team on 02 4464 1218 or email us at sales@worldpartea.com.au

If for any reason your items purchased are sold out, we will notify you by email as soon as possible and refund your money.

PAYMENT METHODS



    Credit / Debit Cards


    PAYPAL


    Offline Payments

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